|
Post by account_disabled on Dec 23, 2023 10:06:10 GMT
2020 has been an unstable year for all industries, including retail , which according to eMarketer , is prepared to grow in 2021. The market research company highlights that 5G, which is beginning to take off, could lead to positive changes for retail trade in the short and long term. As they highlight, retailers will invest in 5G to improve the customer experience, both in store and online. Furthermore, they say the line between the two will be blurred when brick-and-mortar operations, such as inventory management, are bolstered by investments in online data and analytics systems. The general conclusion about 5G that experts draw in relation to retail is that the limits between the digital and physical world are not going to be so marked. Consumers who have become Phone Number List accustomed to online shopping, video streaming and social media are also interacting with physical stores. For this reason, the connection between the two types of commerce with 5G will provide a series of interesting opportunities. In any case, the retail industry will have to see how in-store experiences evolve in a post-pandemic environment. A January 2020 Splunk survey found that 21% of business and retail managers around the world said they were already using 5G services in their companies . This is the second highest percentage, after manufacturing, which has 23%. Continuing with retail, around 63% expected their company to adopt this technology in the future. The personalization of communication, a varied combination of brands and products, the redesign of physical spaces, accelerating sustainability actions and promoting strategic partnership are other objectives facing the retail business model in 2021.
|
|